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JOB CODE TITLE POSITION # POSITION POSTING
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POSTING
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ITT010  Help Desk Support Spec 1  00108997  Unclassified  09/02/2026  09/28/2026 
Jobcode: ITT010 
Jobtitle: Help Desk Support Spec 1 
Job Category: Administration 
Entry Salary: $30,700.42 
Pay Grade Max: $47,094.70 
Minimum
Qualification:
High school diploma/GED and one (1) year of experience providing software or hardware customer and technical support. 
Preferred
Qualification:
 
Note: This position serves as the entry level Operations Analysis Technician at a state prison. This position provides assistance to computer system users. Answers questions or resolves computer problems for clients primarily in person, but also via telephone, email or from remote locations. 
Location Name: Arrendale State Prison 
Address1: 2023 Gainesville Highway, So 
Address2: P.O. Box 709 
City: Alto  Zipcode: 30510 
County: HABERSHAM COUNTY 

Contact Name: Ashley Greer 
Contact Phone#: 706-776-0612 
Contact Email ID: ashley.greer@gdc.ga.gov 
Comments: This position maybe hired as a Help Desk Support Spec 1 or 2.